Call Center

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Dialer Features

  • Manual, Progressive or Predictive dialing
  • Do not call list
  • Call back scheduling
  • Transfers and Conferencing
  • Music on hold
  • Call Dispositions
  • Call Monitoring and intervention
  • Call Recordings
  • Answering Machine Detection
  • Inbound, outbound and blended
  • Interactive voice response (IVR)
  • Voice Mail to Email
  • Individual extensions
  • Auto Dialing Speed Control
  • Data Handling
  • Campaign Management
  • Lead Recycling
  • Scripts
  • Real-Time Reports
  • Inbound report
  • Inbound report by DID
  • Outbound calling report
  • Outbound summary interval report
  • Agent reports
  • Agent status detail
  • Agent performance detail
  • Export Call reports and etc

Auto Dialer Pricing

Single User

$40 / per month
  • 1 Agent
  • Inbound/Outbound
  • Answering Machine Detection
  • Filter "DNC" phone numbers
  • Filter no answer calls
  • Agent operate remotely
  • Real Time Reporting
  • Set Caller ID
  • Set Callbacks
  • Retrieve Recordings

Starter

$95 / per month
  • 3 Agents
  • Inbound/Outbound
  • Answering Machine Detection
  • Filter "DNC" phone numbers
  • Filter no answer calls
  • Agent operate remotely
  • Real Time Reporting
  • Set Caller ID
  • Set Callbacks
  • Retrieve Recordings

Small Business

$125 / per month
  • 5 Agents
  • Inbound/Outbound
  • Answering Machine Detection
  • Filter "DNC" phone numbers
  • Filter no answer calls
  • Agent operate remotely
  • Real Time Reporting
  • Set Caller ID
  • Set Callbacks
  • Retrieve Recordings

Partner

$200 / per month
  • 10 Agents
  • Inbound/Outbound
  • Answering Machine Detection
  • Filter "DNC" phone numbers
  • Filter no answer calls
  • Agent operate remotely
  • Real Time Reporting
  • Set Caller ID
  • Set Callbacks
  • Retrieve Recordings

NOTE: CONVINIENCE CHARGE OF ADDITIONAL $3 WILL BE APPLIED ON ALL PACKAGES.

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